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  • Akuvox and ISECO Make Aging in Institutional Care Safe and Elegant with Smart Intercom for Senior Care
Akuvox and ISECO Make Aging in Institutional Care Safe and Elegant with Smart Intercom for Senior Care

The Situation

Spain’s healthcare and senior care sector continues to face growing demand for dependable communication, faster emergency response, and more connected care services as the population ages. In this environment, facilities need a smart intercom for senior care that can connect residents, caregivers, and monitoring teams in real time while still fitting naturally into existing care routines.

The Solution

ISECO is Akuvox’s trusted technology partner for large-scale care deployments across residential care centers in Spain. With strong system openness and reliable SIP-based communication, Akuvox’s smart intercom for institutional care integrates smoothly with ISECO’s platform, bringing clear audio and video communication as well as dependable emergency calling to over 500 senior care facilities all over Spain.

The solution connects Akuvox indoor monitors, video phones, and access control terminals to the broader care ecosystem. Akuvox indoor monitors, widely installed beside residents’ beds, become the main in-room touchpoint for daily communication and care support. The system ensures that SOS signals are transmitted reliably to the telecare monitoring center with less than 10 seconds of delay, while also supporting elderly-friendly interaction through customized UI design and flexible emergency calling by indoor monitor, voice, or telecare pendant. Akuvox video phones, doubling as a nurse call intercom, strengthen nurse call workflows with high-definition audio and video communication, helping caregivers assess situations before arriving on site. Akuvox access control terminals add an additional layer of protection by supporting restricted areas and sensitive entry points, which is essential in care environments where privacy, safety, and controlled access matter every day.

The Results

The Akuvox-ISECO synergy supports person-centered care with safer, more convenient experiences for residents and less administrative burden for care professionals. For residents, it creates a more reassuring and accessible care experience; for caregivers, it improves visibility, response efficiency, and daily workflow reliability. This makes the solution a practical senior care intercom solution for large-scale institutional deployments.

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