Smart Intercom Helps a UK Retirement Village Deliver Smart, Luxurious, and Independent Later Living

The Situation

Eden Retirement Living is committed to delivering older individuals of the UK smart, luxurious, and independent "later living" in a safe, secure environment. Building access is an essential consideration for Eden when developing the 64-apartment Pearl House, set in an exclusive gated development and situated within beautifully landscaped gardens right in the heart of Newbury. The client specified the requirement for a state-of-the-art, luxury door intercom and door answering interface, which would also work with a 24-hour careline system.

The Solution

Standing out with stylish designs and tech-forward features, Akuvox's smart living solution keeps with the high-end positioning of Pearl House. The solution consists of Akuvox R29C multi-tenant face recognition door intercom, Akuvox E11R single-button door intercom, and Akuvox C317 Android indoor monitor.

Located at the property's two main entrances, the face recognition R29C touchscreen door intercom is a welcoming experience to the residents and brings much convenience to the older individuals. The user interface is easy to learn and use, and a range of identity authentication options are available, from which residents can choose based on their preferences and user habits. The compact, sleek E11R door phone is installed at each apartment door as an RFID reader, reinforcing the building's security.

The 10-inch Android answering panel, Akuvox C317, is an innovative and valuable tool for later living and residents with limited mobility. Installed in each resident's apartment and throughout all communal areas of the property, it supports video calls and text messaging between residents and the onsite staff. With a large screen, it is easy to use even for residents with eyesight impairment.

Moreover, C317 ensures residents always have someone to call on during an emergency. Fully integrated with telecare pendants supplied to all residents, it allows older adults to make emergency calls to the onsite concierge team, a 24-hour careline system, or their selected contacts. The built-in intelligent voice assistant enables residents to use their voice to answer intercom calls, unlock doors, and make calls without walking up to the device.

The Results

With Akuvox's smart living solution, residents of Pearl House enjoy a stress-free, convenient building living experience and feel safe and secure when living independently in their own homes. It also helps Eden Retirement Living create a modern retirement development and improve its property value, which helps attract more older individuals to choose Eden.

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